Mystery Shopping

Don't you sometimes wish that you could be inside your customers' heads to see what their opinions of you are, and what they really want from you?

With Shift ONE's mystery shopping, that's exactly the kind of insight you'll gain.

The only way to improve is to first find out where you are right now.

Mystery shopping is the perfect dip stick to give you a true reflection of how your customers feel about you, and how to make sure they keep coming back.


Mystery shopping can give you insight into quite a few areas, such as:
  • Your signage and branding
  • The atmosphere of your location
  • Your customer service
  • Your pricing
  • How your customers feel after they leave

We will make sure your mystery shopping is focused, precise, and gives you measurable results that will produce a clear plan of action for both your strengths and weaknesses.

mystery shopping

Call us today at +27 21 879 5585 or email

Find out where you’re at and what your clients are looking for with Mystery Shopping now.

If you are interested in any of our services, contact us today and set up a meeting.

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